I'm feeling a little bit pleased with myself... I have qualified for the ITIL V3 Expert designation, and I did it the hard way.
The easy way to get Expert designation this soon after the release of V3 would be to take the ITIL V2 Service Manager course, followed by the ITIL V3 Manager's Bridge course, and the related exams, of course. If one is already holding the V2 Service Manager designation, then its just a case of taking the V3 Manager's Bridge...
That's not what I've done.
Because I am an accredited trainer with one of the ITIL accredited training organizations, I have had the unique opportunity to challenge all of the ITIL Capability exams and ITIL Lifecycle exams that have been released to date. I have the results for five (5) of the exams so far; Service Transition, Service Operations, SOA, OSA, RCV. And I passed them all. I am awaiting results on Service Design, CSI and PPO. Its important to note (from a very egotistical point of view!) that these exams were prepared for without the benefit of the 30 hours of instruction, nor a structured curriculum. All I had to work from was the syllabus and a last minute sample exam.
And then yesterday I wrote and passed the Managing Across the Lifecyle exam! And for that exam there was no sample available...
I'm feeling pretty good about all this at the moment.
The exams themselves are an unfortunate example of the difficulties to testing knowledge synthesis of highly theoretical information in a multiple choice answer environment. The examiner (the guy who writes the exam questions) is reduced to word play. This rarely tests the understanding of the material, and is more about testing your ability to understand what the examiner is looking for as an answer. The nine exams I've written so far are a broad cross section of clear, straight up 'do you get it?' type questions to a morass of conflicting statements that look like someone had to use a thesaurus to differentiate among the choices.
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